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At Arpit Industries, we strive to provide high-quality products and a smooth purchasing experience. This Cancellation & Refund Policy explains the terms under which cancellations, returns, and refunds are processed.
Orders can be cancelled within 24 hours of placing the order.
To cancel, email us at purchase@arpitind.com or arpit.makhija07@gmail.com with your order details.
Once the order is processed or shipped, cancellation will not be possible.
We reserve the right to cancel an order due to:
Product unavailability
Incorrect pricing or technical error
Payment issues
Fraudulent or suspicious transactions
If cancelled from our side, a full refund will be initiated.
Returns are accepted only for damaged, defective, or incorrect products.
Customers must notify us within 48 hours of delivery with photos/videos of the issue.
Returned products must be unused and in original packaging.
Refunds will be issued if:
Order is cancelled within the allowed time
Product is returned due to damage, defect, or wrong item delivered
Product is unavailable or out of stock
Refunds will be processed to the original payment method.
It may take 7–10 business days for the amount to reflect in your account, depending on your bank/payment provider.
Refunds are not applicable for:
Products damaged due to customer misuse
Products returned without original packaging
Items purchased during promotional sales (unless defective)
Customized or special-order items
If you prefer a replacement instead of a refund:
Replacement will be processed after verification of the returned product.
If the same product is unavailable, a refund will be issued.
For cancellations, returns, or refund-related queries, please contact:
Email:
Phone:
+91 7304668911
Website:
arpitind.com
